Terms

ORDER TIMELINE
Our company handcrafts all products within 3-6 weeks, ie: pottery is not fired individually, but in a large kiln load designed to keep the cost of firing low for our customers while maintaining studio equipment for maximum longetvity and use). Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

MADE TO ORDER VS. PRE-MADE
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s created. Both types of products are handmade, but the pre-made is shipment ready while the made-to-order products take 3-6 to be created for you.

HANDMADE DISCLAIMER
The product(s) you receive may vary slightly from the product picture due both in color and size to the nature of your product(s) being 100% handmade.

KITCHEN / SERVING POTTERY WARE
Care for your new handmade pottery product(s) is designed with you in mind. We test products well before offering them for sale.

Care for your work by:

  • Storing it in a dry place
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  • Use it for storing food in a pottery dish in the refrigerator or freezer
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  • Letting the pottery warm to room temperature before putting it in a conventional oven to heat (not a toaster or convection oven).
  • Using as a baking dish IF it is not put into a hot oven before becoming room temperature.
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  • Washing each item by hand or in the dishwasher

Your product(s) can be damaged if:

  • It is used in a toaster or convection oven.
  • It is not allowed to warm to room temperature before putting it in a conventional oven.

HANDMADE CLAY AND LEATHER JEWELRY
Care for your new handmade clay jewelry product(s) is designed with you in mind. We test products well before offering them for sale.

Care for your work by:

  • Storing it in a dry place
  • Replacing rubber backs on earrings to ensure they are secure while worn
  • Laying or hanging the pieces in a straight manner so jewelry wire does not bend

Your product(s) can be damaged if:

  • Items are not stored in a dry place
  • Rubber jewelry backs for earrings are not kept to store pieces and used while worn
  • Items are not laid or hung flat keeping the jewelry metal straight and ready to wear

CUSTOM ORDERS
We sell items that we already have created in the shop, but we do not offer custom pieces.